Ramblings, opinions, and general meanderings from the Deep South

Saturday, April 17, 2004

Good service or bad service - people make the difference

It's early and the sun is about to rise. Many yard projects today and it's about time to confront whatever is living in the dank, dark back corner of my garage. What a mess out there. Enough to make a grown man cry.

There is a written explanation over at SouthernPhried that outlines the downloading and install of AVG Antivirus. Several fellow geeks are working on graphical presentations of how to install AVG, Spybot S&D, and Ad-Aware. Hope this helps. Comments and email are welcome.

Flopping in bed a few minutes ago the overwhelming need for caffeine time hit me and, after grinding some awesome Odyssey coffee beans, the plan was to watch a program on the History Channel. Then found my upload capabilities traveling at the speed o' light and had to sit down and take advantage of it. VistaIIIMedia is busy working around town and I'll just bet this is in conjunction with the two-way upgrade underway. This day and time it's rare to find a company that goes the extra effort to help their customers. VistaIIIMedia does. Most just don't give a rat's butt about subscribers, clients, customers, etc. Nice to talk to people that have manners. Please keep up the great work y'all.

Hope Comcast doesn't buy them. Then we will have to deal with evil Renee, Renoo, Renaud (sp? - something like that, she probably spells it in some demon fashion) in Alabama that was mentioned in the March 30th post. Brian Roberts (head muckity muck at Comcast)!! I am still inviting you to call, email, snail mail, fly down (there's a joke!) so we can talk about your rude phone answering CSRs in Huntsville or Tuscaloosa. Wasn't always this way. When service for this area was based in Tupelo people were nice (BTW, Comcast folks in Tupelo are still nice and polite). And I know that the vast majority of folks are nice and polite in Alabama. Renee, get some help. Watch Dr. Phil. Join a 12 step program to overcome crudeness. Or move. Don't think she was born in Alabama. Do you care Brian? Apparently not. It is sad to see a company that installed their very first cable system in Tupelo now neglecting its roots. Most folks are not unhappy with the service; just the hateful phone attitude.

The sun is almost up and time to shift into positive gear. Now I must go fight the War of the Voles. Later y'all.

"Parents are usually more careful to bestow knowledge on their children rather than virtue, the art of speaking well rather than doing well; but their manners should be of the greatest concern."
-R. Buckminster Fuller

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