You arrive at a jobsite where someone has done something to their PC then they turn their anger on anything or anybody including the computer dude/dudette. This is beyond stupid. This is dumbass. Someone has taken the time, rushed to your aid and you start off being pissed at your 'cybersalvation' for the moment? Oh yeah, might mention that the next time your computer dude/dudetter is needed they'll remember your childish fit and may put you at the bottom the list or not even show up.
Sometimes computers do "strange" things; CDROMs stop working, fans burn out, power supplies fail, etc. But, these "strange" things are rare. The vast majority of the time the user has done something to gum up the works. The vast majority of the time the user lies about what has happened which creates a larger bill because of the time spent in diagnostics. Just tell the truth. Admit that that cute Weatherbug was so neat you decided to put it on your desktop. Right, with the Gator in the background chewing up your machine and broadcasting all your personal information to God only knows what nefarious entity and tracking your every move. Ever walk around the streets naked, with no makeup and a dead cat around your neck? Makes about as much sense.
IT/IS, sysadmin, tech types are not a warm bubbly bunch as a general rule. Most I know don't tolerate abuse. So, the wise thing to do is to be nice. I know this absolutely kills some of you, but using good manners is becoming a lost art and is much respected by someone that's elbows deep in your machine. Grit your teeth and be polite for a few minutes. It's an effort that'll do ya good.
K, the flame is out. Everyone has a totally awesome, stupendous, magnificent Saturday.
"Manners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter which fork you use."
-Emily Post
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